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Refund and Returns Policy

Refund Policy

At Digital Apps, we are committed to providing high-quality products and exceptional customer service. We understand that sometimes a purchase may not meet your expectations, and we want to ensure a clear and transparent refund process. Please read our refund policy carefully before making your purchase.

Digital Products and Downloads

Due to the nature of digital products, all sales are final once the product has been downloaded or accessed. This policy is in line with standard industry practices for digital goods. As such, we do not offer refunds or exchanges once a plugin or digital product has been made available to the customer.

When a Refund is Not Applicable

Refund Exceptions

We understand that issues may arise, and in certain cases, we will review and consider a refund if:

If you believe that your situation qualifies for a refund under these circumstances, please contact our support team within 7 days of your purchase. We will assess your case and determine if a refund is applicable.

How to Request a Refund

If you are eligible for a refund and wish to proceed, please follow these steps:

  1. Contact Us: Send an email with the subject line “Refund Request.”
  2. Provide Proof of Purchase: Include your order number and any relevant details regarding the issue you’ve encountered.
  3. Explain the Issue: Clearly explain the reason for your refund request, and include any supporting documentation if applicable.

Our team will respond to your request within 2 business days.

Intellectual Property Notice

Please note that upon receiving a refund, you are required to cease using the product and remove all copies from your system. Our software is protected by copyright law and may not be used, copied, or redistributed without permission. Any unauthorized use will result in legal action.